Jill Hall (Shortland, Australian Labor Party) Share this | Hansard source

to move:

That this House:

(1)

acknowledges that many people over 50 are computer illiterate or do not own a computer;

(2)

notes that:

(a)

telephone numbers and postal addresses for government departments are not always featured in government advertisements and e-mail addresses only are shown;

(b)

government departments do not always have their street addresses in telephone directories, resulting in the cost of a telephone call for pensioners to locate the address of the government department; and

(c)

the absence of a tenants directory in government buildings makes it difficult to locate the floor of the government department, once the street location has been found; and

(3)

calls on the Federal Government to recognise:

(a)

the difficulty older people are having in accessing information regarding the contact telephone number and location of government departments; and

(b)

older people do not have the computer skills or access to computer technology to locate government departments if e-mail addresses alone are given.

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