Andrew Wilkie (Denison, Independent) Share this | Hansard source

My question is to the Minister for Health and Aged Care. Minister, I have received many complaints from older Australians and their families about the ridiculous cost of home care packages. One example is a client who was effectively being charged $165.00 an hour for assistance with house cleaning and showering when all of the administrative expenses were included. The problem is that there is a cap on fees but no floor on services. This allows overcharging by many service providers on a scale that a reasonable person would characterise as systemic rorting. This is obviously unacceptable both for the consumers who cannot afford the fees and for the taxpayers who are subsidising the packages. What will you do about it?

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