House debates
Monday, 7 December 2020
Questions without Notice
Pensions and Benefits
2:15 pm
Andrew Wilkie (Clark, Independent) Share this | Hansard source
My question is to the Prime Minister. Prime Minister, Centrelink's automated data-matching system is now terrorising pensioners, this time with demonic algorithms bombarding the elderly with reams of threatening and confusing correspondence. Increasingly, I'm hearing from constituents hit with automation of income stream system reviews—for instance, an 89-year-old woman who received a letter ordering her online to provide the government with information lest her pension be cut off. Another did indeed have her payment cancelled due to an error that would have been obvious to the human eye. Prime Minister, surely the government, if not the minister, learned its lesson from the robodebt scandal? In that case, will you immediately order a halt to this latest robomonster?
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