Allegra Spender (Wentworth, Independent) Share this | Hansard source

My question is to the Minister for Government Services. Constituents from Wentworth and across the country are becoming increasingly frustrated at the wait times, calls not being answered, hang-ups and inaccessibility of Services Australia. In some cases, the agency's failure to provide support, promised by law, has pushed people into extreme financial hardship. Will you make a commitment to the House to urgently improve the agency's performance before the end of the year with a published plan and clear goals on reporting metrics?

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