Bill Shorten (Maribyrnong, Australian Labor Party, Minister for the National Disability Insurance Scheme) Share this | Hansard source

You can't understand the improvements until you understand what the problem is and what's actually happening. We've had the robodebt royal commission. In the last budget, we put 850 extra staff on to help with natural disasters. We've commissioned the myGov audit, and we've now created an app to encourage people to go online, which has seen three million downloads. Interestingly, though, when we came to government, there were 1,819 separate virtual cues from under the old government. Now we've reduced that to— (Time expired)

See this speech in context