Elizabeth Watson-Brown (Ryan, Australian Greens) Share this | Hansard source

I have a related question, and I know that the Attorney-General referred to Services Australia. Noting that many of the issues currently experienced in the AAT are actually caused by Services Australia's poor engagement and communication processes, which often have really significant impact on individuals—and I do have constituents who have had this experience—what steps have actually been taken to ensure that this is resolved?

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