House debates

Thursday, 7 November 2024

Questions without Notice

Banking and Financial Services

2:22 pm

Photo of Allegra SpenderAllegra Spender (Wentworth, Independent) Share this | Hansard source

SPENDER () (): My question is to the Assistant Treasurer. Organised crime syndicates are scamming households, who are losing life-changing sums of money, including in Wentworth. Ninety-four per cent of scam losses are borne by individuals and only six per cent by banks. This is despite banks having greater tools at their disposal to stop scams. Does the minister think consumers are responsible for and have the ability to prevent 94 per cent of scam losses? If not, will you take action to make sure banks and other companies pay for losses in proportion to their ability to prevent them?

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