Kerry Nettle (NSW, Australian Greens) Share this | Hansard source

I have two other questions to ask in this arena. The first is: because the idea is that the SmartGate technology will replace the manual checks that Customs officers would normally do, has there been any assessment in the process of setting up SmartGate of the potential for the skills and the judgement of Customs officers to be undermined because they are not regularly involved in manual checking? The idea is that people will use SmartGate rather than manual checking. Everyone accepts that where there is an error there will need to be manual checking. Is that an issue that has been addressed in any of the assessments? Is it of any concern?