Kerry Nettle (NSW, Australian Greens) Share this | Hansard source

The final question I have is: how will you cope in a circumstance where the SmartGate system breaks down? What do you do at that point? Obviously the whole idea is to speed up the efficiency of the process. Every technology breaks down every now and again. Do you then have to triple the number of Customs officers? Is that part of the strategy of the way it is implemented, that you have a scenario for what you do in this instance, so that you have the capacity for your staff to come in and deal with that situation? Has that been part of the assessment and implementation process?