Rachel Siewert (WA, Australian Greens) Share this | Hansard source

So you are telling me that the agencies have not been applying the guidelines. Ninety-four per cent of people got their payments fortnightly. How else would they have got the six per cent? How else would they have got theirs? I appreciate the statistics show that the policy of requiring fortnightly payments has been successful. You have moved the bulk of people onto fortnightly payments. What about the six per cent? That is the policy that was being applied and the guidelines that were being applied; I am asking: have you not been applying them? Surely you have gathered the information about whether people have actually been applying under special circumstances for lump sum payments.