Kim Carr (Victoria, Australian Labor Party, Minister for Innovation, Industry, Science and Research) Share this | Hansard source

The Minister for Immigration and Citizenship has provided the following answer to the honourable senator’s question:

(a) Yes – Davidson Trahaire Corpsych (DTC) is the Department’s contracted provider and provides Employee Assistance Program (EAP) services for staff on Christmas Island.

(b) Yes - EAP programs and services are available for staff at all immigration detention facilities (IDFs).

(a) All departmental staff working at IDFs are eligible to access EAP services. EAP services may also be accessed by interpreter staff following critical incidents.

(b) EAP services, specific to IDFs, were not provided for the period 1 January 2008 to 31 December 2008. Departmental staff working at IDFs prior to 1 January 2009 did have access at all times to the Department’s existing national EAP services.

From 1 January 2009 to 30 June 2011, $2.63 million was paid to DTC for contracted EAP services provided specifically for staff working at IDFs. Table 1 provides a break down of EAP service costs associated with staff working at IDFs since 1 January 2009.

Table 1 – EAP service costs since 1 January 2009

(c) Table 2 shows the number of staff who have accessed EAP services specifically provided by DTC to staff working at IDFs for each six month period since 1 January 2009, when such services commenced.

Table 2 - EAP services provided in each 6 month period since 2009

(d) Yes. Confidential site specific reports are regularly provided by DTC to each IDF manager and the national OHS team.

(i) The issues vary from report to report, but include:

(ii) The overall number of staff accessing EAP services at each IDF is summarised in Table 2. It is not possible to provide the percentage of staff affected by particular issues. The dynamic nature of IDF operations means that the number of staff at each IDF changes and the duration of each deployment can vary. Consequently, percentages can not be accurately calculated.

Further, the Department’s EAP provider reports on the number of instances each service is accessed rather than the number of staff accessing each service. This means that it is not possible to know (for example) whether one person accessed EAP services 13 times, or 13 people accessed the service on one occasion each. Accordingly, it is not possible to report on the percentage of affected staff.

(iii) All critical issues identified by DTC and affecting individual staff are managed by the relevant IDF manager, the Detention Operations Division and appropriate support teams in national office, as required.