Michael Ronaldson (Victoria, Liberal Party, Shadow Minister for Veterans' Affairs) Share this | Hansard source

asked the Minister representing the Minister for Veterans' Affairs upon notice 28 November 2012:

With reference to the department's On Base Advisory Service (OBAS):

(1) How many OBAS officers are there.

(2) How many full-time equivalent staff are employed by OBAS.

(3) Where are the staff located.

(4) How many full-time equivalent staff are employed at each location.

(5) Does the department keep records on the number of visits to each OBAS location; if so, can copies be provided; if not, how does the department measure the success or otherwise of the initiative.

(6) Since the roll-out of OBAS, has the department kept statistics on the number of primary claims filed through OBAS offices; if so, how many and where have these claims been lodged.

(7) Do ex-service organisations have any representation at OBAS locations.

(8) Do staff working in OBAS locations refer current or former service personnel to ex-service organisations for independent advice about claims or for assistance in making claims; if so, what proportion of clients are referred to ex-service organisations.