Mitch Fifield (Victoria, Liberal Party, Assistant Minister for Social Services) Share this | Hansard source

It is important that families do talk about aged-care requirements for one of their number before it gets urgent, before they get to that critical point in time. To assist families and consumers to do that, there is the My Aged Care website—myagedcare.gov.au—which will help plan. There is also a helpline: 1800 200 422. You can actually talk to a real-live human being because we know it is very important for consumers to talk to someone. The My Aged Care gateway will have information for consumers about product offerings from home-care and residential-care providers and information about pricing. There will also be an assets system on the site where you can plug in your means, your assets and your income to give consumers a good idea of the prices that you will be liable for.