Marise Payne (NSW, Liberal Party, Minister for Human Services) Share this | Hansard source

I think that the most important thing is that customers will actually start to see benefits from the end of 2016. As well as what they see there will be benefits to government and benefits to taxpayers. From a government perspective, it will be a much faster process and it will mean less costly implementation of social policy. That will place us in a much better position to meet the constantly changing needs of the 7.3 million customers who currently rely on the system. Customers will also benefit from improved access to real-time information about their payments and a reduction in the amount of paperwork that they are required to currently submit manually—which any constituent will tell any member of parliament would be a good thing. If you are a parent who is engaged with the system you will end up with more time to spend with your children. If you are a carer, instead of lodging more forms, you will end up with more time to look after the people who depend upon you the most. If you are a job seeker, it will give you more time to spend looking for a job. Most importantly—(Time expired).