Fiona Nash (NSW, National Party, Deputy Leader of the Nationals) Share this | Hansard source

I am pleased to report that last week the Prime Minister secured agreement from retailers on immediate measures and ongoing changes to put regional families and small businesses first. The commitments include contacting all customers who are on expired discounts and telling them how much they can save on a better deal; requiring companies to report to the government and the ACCC on what they are doing to get families onto a better deal and how many families remain on expired deals; developing simple, plain-English fact sheets with understandable comparison rates; changing electricity rules requiring companies to inform customers when their discount benefits end, setting out the dollar impact of doing nothing; and ensuring families and individuals on hardship programs will not lose any benefit or a discount for a late payment. These are immediate actions being taken by this government, ones we have secured to help ensure families are not paying more for their power than they should.