Mitch Fifield (Victoria, Liberal Party, Manager of Government Business in the Senate) Share this | Hansard source

I thank Senator Hinch for his supplementary question. In terms of complaints about the NDIS, as the NDIS is rolling out progressively throughout the nation, as the NDIS assumes responsibility from state jurisdictions and as the number of NDIS participants increases over time, starting a couple of years ago at zero and rising ultimately to about 460,000 people, you will see a commensurate increase in the number of complaints. The NDIS—or I should say the federal government, on behalf of all jurisdictions—is going to be putting in place a quality safeguards framework, which will cover complaints. But obviously, in this area, we would not want to see any complaints.