Michaelia Cash (WA, Liberal Party, Minister for Jobs and Innovation) Share this | Hansard source

I am advised that there are exemptions for people with exceptional circumstances, and, if a jobseeker does reach the penalty phase and again fails to meet their requirements, no penalty will be applied if they have a reasonable excuse for their failure. As is currently the case, all financial penalty decisions will be made by the Department of Human Services, not by providers. Jobseekers will continue to be able to appeal against financial penalties, first to a Centrelink-authorised review officer and then, if they continue to dispute, to the Administrative Appeals Tribunal.