Mitch Fifield (Victoria, Liberal Party, Minister for Communications) Share this | Hansard source

As I was saying, with a project of this scale, where you are, effectively, transferring the entire nation to a new network, there will be individuals and businesses who will have an experience that isn't all that we would hope it would be. And I would never seek to diminish the experience of an individual or a household that isn't all that it should be. We have been putting in place a range of measures to enhance the consumer experience and provide greater transparency to consumers. For instance, we have tasked the ACCC with the monitoring of services. They are embedding 4,000 probes in premises around the nation so that individuals will be able to see what the service is that retailers are providing in a particular area.