Anne Ruston (SA, Liberal Party, Minister for Families and Social Services) Share this | Hansard source

Hopefully I'm answering the right question here. Obviously, social security law applies across anything that we do, but what we're seeking to do as part of this new process is actually to put an internal review process into the Department of Social Services to enable them to be able to deal, within the agency at a higher level than the standard determination may well be made, with any complaints or determinations that are not agreed with. This will mean that only those cases that are of a more significant nature will end up having to go to a higher authority like the AAT.