Anne Ruston (SA, Liberal Party, Minister for Families and Social Services) Share this | Hansard source

The internal review process already exists within Social Services but, in effect, what it would be is a review by somebody much more senior within the agency. Obviously, the delegated power for determinations rests with the secretary but, realistically, the secretary is not going to be doing all the detail. So the internal review process enables the person an opportunity to have the determination reviewed by somebody much higher up in the organisation.