Anne Ruston (SA, Liberal Party, Minister for Families and Social Services) Share this | Hansard source

Thank you very much, Senator Brown. One thousand and fifty-four people have made a phone call to the relevant number seeking information or advice about the process. In terms of who will assist, it would depend on the individual as to what sorts of services they are seeking. At the moment, anybody who is currently on an Indue card, or the cashless debit card, has access within their community to locally based service providers that can assist them with any issue that they might have with their card. Those people will remain available to them to assist them in the process if they choose to seek an exemption, whether it be on the wellbeing criteria or the financial criteria. Equally, we will also make sure that assistance to exit is available by phone and there are provisions online, to give the person who is wishing to seek the exit provision a choice in the way that they make their application.