Senate debates
Wednesday, 31 July 2019
Bills
Social Security (Administration) Amendment (Cashless Welfare) Bill 2019; In Committee
11:57 am
Anne Ruston (SA, Liberal Party, Minister for Families and Social Services) Share this | Hansard source
I suppose one point would be that there are often outages that occur through external forces, whether it's a power outage or because an EFTPOS terminal from a bank is down or the technology within a particular facility is down. We wouldn't necessarily have any information that relates specifically to outages that were outside of our control. But what I will take on notice and provide you with information on is if there have been any card-specific outages—in relation to the technology or the use of the card specifically—that have prevented somebody from being able to use it in a facility where they would've expected to be able to use it. I'll get that information, and, once we've got it, we'll seek to provide the further detail in terms of the implications of those outages. But my advice is that, in the majority of times that people have been concerned about their inability to use their card, nobody would've been able to use any cards, because the outage was actually a more general community-wide outage—as I say, whether it was a power outage or a failure of an EFTPOS system.
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