Kristina Keneally (NSW, Australian Labor Party, Deputy Leader of the Opposition in the Senate) Share this | Hansard source

My question is to the minister representing the Minister for Government Services, Senator Ruston. Ms Rae Harvey lost her home in the bushfires and has been living on her property with no running water, electricity or internet. She has applied for the disaster relief payment twice and has been rejected twice because she couldn't provide the bank account details for a government payment from 25 years ago. Why is the government burdening bushfire victims with bureaucracy?