Kristina Keneally (NSW, Australian Labor Party, Deputy Leader of the Opposition in the Senate) Share this | Hansard source

Mayor of Bega, Kristy McBain, raised concerns that it was difficult for bushfire victims to get help, saying:

Some people just want to get on and help themselves and that becomes difficult when there's always a form to fill out, a process to go through, a number to ring, a meeting to attend—so I think that definitely adds to the frustration.

Does the minister agree with the mayor's assessment?