Anne Ruston (SA, Liberal Party, Minister for Families and Social Services) Share this | Hansard source

It's important that the chamber hears that on 24 August, the government had paid out $8.8 billion in two $750 payments to eligible Australians as part of their economic support payments. In addition to that, a further $10.5 billion has been paid as part of the coronavirus supplement to Australians who find themselves unemployed, so it's really important that we put in place assistance to people so that they are able to easily access the financial support they need. Services Australia has made sure that we also are working in a COVID-safe environment. We've upgraded the capacity of myGov. Previously, 90,000 people could be on the system concurrently; since our upgrade, 300,000 Australians are able to use it at any one time. We're making sure that claim forms are much simpler so that people are able to get access really quickly and we've also made it available so that people can obtain a customer reference number and identify themselves online to save them having to attend a physical Services Australia site. At the height of the pandemic we also put in an attempt to claim— (Time expired)