Don Farrell (SA, Australian Labor Party, Minister for Trade and Tourism) Share this | Hansard source

I propose to answer in the way I started answering, and that is that the government is working to engage a third-party provider to provide a modern card for people leaving the CDC and moving back to income management. Under the new arrangements, Services Australia would do all customer functions such as taking calls, providing replacement cards and handling account balance requests. The third-party provider would only provide the back-office functions of the card such as maintaining an account so that payments are made through Visa and merchant processing transactions and such as reporting to Services Australia. Specific negotiations with a third-party provider are commercial-in-confidence, and I cannot comment on those.