Don Farrell (SA, Australian Labor Party, Minister for Trade and Tourism) Share this | Hansard source

The government is working to engage a third-party provider to provide a modern card for people leaving the CDC and moving back to income management. Under the new arrangement, Services Australia will do all customer functions such as taking calls, providing replacement cards and dealing with account balance requests. The third-party provider would only provide the back-of-office functions of the card, such as maintaining an account so payments are made to Visa, EFTPOS and merchants processing transactions and reporting to Services Australia. Specific negotiations with a third-party provider are commercial-in-confidence and I cannot comment on the status of these.