Katy Gallagher (ACT, Australian Labor Party, Minister for the Public Service) Share this | Hansard source

It's really about how you work with the individual on what they want in their package. That's what care management is; it's the things the individual is seeking. I've just been through a similar process with my daughter at school. It's about how you set what supports are needed in order to deliver the outcome the individual is seeking; it's how you complete those kinds of discussions.