Katy Gallagher (ACT, Australian Labor Party, Minister for the Public Service) Share this | Hansard source

Providers can expect resources and guidance materials specific to the changes, such as booklets—including those in different languages and translated versions—updated guides, practical scenarios, system training where required, and tool kits to support communication engagement with their workers. As I said in an earlier answer, workers will also be supported with information and guidance.

The commission has recently consulted on the draft guidance material, audit methodology, and worker-specific guidance for the strength and quality standards, and guidance targeted at older people is also under way to help older Australians understand the strength and quality standards. There is a lot of work going into providing all of the information and resources that providers and older Australians will need in order to adjust or to go through the changes that will be implemented through this reform.

The commission recently released a draft guidance tool, which is a digital platform to navigate the guidance material based on the provider's service type, and a series of fact sheets for each standard as well. The commission recently released a draft guidance tool, which is a digital platform to navigate the guidance for material based on the provider's service type, and a series of fact sheets for each standard as well.