Jan McLucas (Queensland, Australian Labor Party, Shadow Minister for Aged Care, Disabilities and Carers) Share this | Hansard source

My question is to the Minister for Ageing, Senator Santoro. Is the minister aware that two other facilities operated by the provider at Elizabeth House Private Nursing Home also failed to meet care standards in visits by the agency this year, including Plumpton Villa, which failed 22 out of 44 care standards? Didn’t the report on Plumpton Villa find that there were insufficient qualified staff and that at times the assessment team itself was unable to locate any staff? Over the three days of the visit, didn’t the assessment team hear a resident moaning in pain and observe a high number of skin tears amongst residents? Does the minister recall defending his decision not to impose a sanction on this facility because ‘it was getting its act together’? Can the minister explain why frail residents suffering substandard care had to wait while the provider was given time to get its act together?