Senate debates

Thursday, 21 November 2024

Bills

Aged Care Bill 2024; In Committee

4:51 pm

Photo of Katy GallagherKaty Gallagher (ACT, Australian Labor Party, Minister for the Public Service) Share this | Hansard source

I wouldn't be so sure about that. Finance has a set of procedures about how to handle those complaints, measured on the seriousness of it, but also the Ombudsman is the relevant authority should someone want to escalate or not pursue it through the internal grievance procedures.

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